Frequently Asked Questions

-What is DSL?
DSL is a high speed connection to the Internet. DSL uses an existing phone line to support both voice and data traffic.

-How fast is DSL?
DSL can be up to 22 times faster than regular dial-up service.

-Will DSL tie up my phone line?
No, you can talk on the phone and be connected to the Internet at the same time.

-What are the advantages over dial-up?
No busy signals, much faster, doesn't tie up a phone line to be online.

-Will it save me money if I have a 2nd line?
If you have a second line installed, you could cancel that line and have DSL installed on your main line for about the same monthly fee.

-What equipment will I need for DSL?
You will need a DSL modem. There are several modem options available and we can help you decide which one will work for your situation when you place your order.

-Is it hard to install & setup?
No, there are easy to follow instructions included with your modem kit from Qwest. And if you need it, we will be happy to provideTechnical Support to help you getup and running.

-How will I be billed?
The Qwest line charge will appear on your monthly phone bill andthere is aseperate Internet service fee from us each month. These are shown on the Pricing page.

-Can I connect more than one computer to the Internet with DSL?
Yes, you can connect more than one computer, but you may need extra hardware. Call us for more information.

-Anything else?
Please contact us, we will be happy to answer any other questions you may have.