Email Support

Are you being prompted for your username & password?
The email server requires you to login using your whole email address as the username.

I can receive messages, but I cannot send anything
To reduce the potential of SPAM being sent over your account, we require you to login to send your messages.
In Outlook Express go to your email Account properties, on the Servers tab check the bottom box for "My server requires authentication"
If using Outlook go to your Email Account Settings, then More Settings. Then on the Outgoing Server tab and check the top box for "My outgoing server (SMTP) requires authentication"

How can I change my password?
If you need to change your password, please go to https://mailadmin.mailfusion.com/users. A Security Alert may come up, just click Yes and then login using your email address and password.

Where do the blocked messages go? How can I check them?
With Spam/Antivirus Filtering enabled on your account, messages that are considered SPAM or messages that have been found to contain a virus will be isolated in the quarantine folder on the webmail interface. You can access webmail by going to http://mailfusion.com.

I can see the images on the web interface?
Either at the top of your messages, or the bottom if it is a forwarded attachment, there will be a link to "View Unsafe Images".

Need help?
If you have any further questions please send an email or call Fusion Networks (801) 224-3000

To check your email, click on the link on the right